1. Introduction
Welcome to Ceerly. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our divination services through our website ( ceerly.com ) and mobile application.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when using our Service, including:
- Account information (name, email address, date of birth)
- Profile information (profile picture, biographical information)
- Payment information (processed through secure third-party payment processors)
- Content you submit for readings or consultations
- Queries, questions, or concerns submitted to our customer service
- Survey responses and feedback
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, browser type, pages visited, time spent on pages)
- Location information (general location based on IP address)
- Usage patterns and preferences
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain our Service
- Process and fulfill your divination requests
- Process payments and prevent fraudulent transactions
- Personalize your experience and deliver content relevant to your interests
- Improve our Service and develop new features
- Communicate with you about updates, promotions, and other news
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any information you transmit to us is done at your own risk.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
8.1 Access and Update
You can access and update your personal information directly through your account settings.
8.2 Data Portability
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
8.3 Deletion
You can request the deletion of your personal information, subject to certain exceptions.
8.4 Restriction and Objection
You can request restriction of processing of your personal information or object to processing in certain circumstances.
8.5 Withdrawal of Consent
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
9. Children's Privacy
Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the information, including personal information, to [Your Country] and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@ceerly.com
- By visiting our website: ceerly.com/contact
- By postal mail: [Your Company Address]