1. Introduction

Welcome to Ceerly. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our divination services through our website ( ceerly.com ) and mobile application.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using our Service, including:

Account information (name, email address, date of birth)
Profile information (profile picture, biographical information)
Payment information (processed through secure third-party payment processors)
Content you submit for readings or consultations
Queries, questions, or concerns submitted to our customer service
Survey responses and feedback

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

Device information (device type, operating system, unique device identifiers)
Log data (IP address, browser type, pages visited, time spent on pages)
Location information (general location based on IP address)
Usage patterns and preferences

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide and maintain our Service
Process and fulfill your divination requests
Process payments and prevent fraudulent transactions
Personalize your experience and deliver content relevant to your interests
Improve our Service and develop new features
Communicate with you about updates, promotions, and other news
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

5. Cookies and Similar Technologies

Our Service uses cookies and similar tracking technologies to track activity on our Service and hold certain information.

5.1 Types of Cookies We Use

Essential Cookies: Required for the operation of our Service
Preference Cookies: Allow us to remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our Service
Marketing Cookies: Track your browsing habits to deliver targeted advertising

5.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any information you transmit to us is done at your own risk.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

8.1 Access and Update

You can access and update your personal information directly through your account settings.

8.2 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.3 Deletion

You can request the deletion of your personal information, subject to certain exceptions.

8.4 Restriction and Objection

You can request restriction of processing of your personal information or object to processing in certain circumstances.

8.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the information, including personal information, to [Your Country] and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@ceerly.com
By visiting our website: ceerly.com/contact
By postal mail: [Your Company Address]